What is "Website Maintenance" Anyways?!

#5. Expensive Help When In Need: As an agency, if you are our maintenance client and when things do go wrong you are queued up in our system and we are ready to fix it. If not, getting all the login info, learning and troubleshooting the site and the many many hours it takes to get it up and running again not only come at a higher billable rate (most companies it’s $100+ an hour) but also can cost you in terms of not having your site online.